The Court of Master Sommeliers, Americas (CMS-A) is hiring an Examination Operations Specialist to enhance the operational excellence of our certification exams. This role will report to the CMS-A Examination Director and is essential for ensuring attention to detail in exam planning, content management, data analysis, coordinator support, and examiner training across all certification levels. Working closely with coordinators, Master Sommeliers, and candidates, the Specialist will manage logistics, uphold quality standards, and support CMS-A’s commitment to rigor and transparency in exam administration.
Qualifications:
- Bachelor’s degree or equivalent work experience preferred.
- Proficiency in digital exam platforms e.g. Brillium, Pearson Vue, Examsoft, Proctor U, and Mobile Device Management systems.
- Strong technical aptitude with proficiency in reviewing software documentation and a demonstrated ability to learn new systems quickly.
- Exceptional written and verbal communication skills, with the ability to work collaboratively.
- Experience in test administration, or a related field is advantageous.
- Ability to handle multiple priorities and deadlines with minimal supervision.
- Ability to handle confidential information professionally.
- Familiarity with the sommelier profession and CMS-A certifications is a plus.
How to Apply:
Please submit your resume and a cover letter outlining your relevant experience to hr@mastersommeliers.org
CMS-A is committed to fostering an inclusive and diverse workplace and encourages individuals of all backgrounds to apply.
Read more here.
